How To Buy with Kings Trains

Fri, 01 Oct 2021

If you have never shopped with us before, don't worry, here we have written a guide to help walk you through the buying process!

We accept Online Payments only, unfortunately we cannot take over the Telephone orders, or orders in store / cash. We are an online retailer only at this time.
Also you DON'T need a PayPal account to buy from us, you can simple use a debit or credit card that is securely processed through the PayPal system, so you don't need an account with PayPal. If you do have a PayPal account, you can simply just login to your PayPal account when you reach the payment details page.

Follow these steps below to place an order with us;

  1. Find an item you'd like to buy, and press the Add to Basket button:

    Add a product to your basket


  2. You will see a green highlighted message appear near the top of the screen telling you the item was successfully added to your basket.

    Look for successfully added to basket message


  3. Once you've added all your items, head over to your Basket, which you can navigate to from the Basket in the top right (black box). From this page click the Checkout button in the bottom right.

    View your basket


  4. On the Checkout page you can register as a New Customer, or checkout as a Guest. You can also login from this page if your an existing customer of ours.

    Register or be a Guest

    If you opt to register as a customer the Personal Details page will look like this.

    New customer registration form

  5. If you opt to checkout as a guest, the Personal Details page will look like this.

    Guest customer registration form


  6. Fill in your personal details, such as your name, address and delivery address for your order. Click the 'I'm not a robot' tick box to verify your a real human, and tick the Privacy Policy agreement (if registering as a customer) before clicking the Continue button.

    Verify your not a robot widget button


  7. Next select the shipping option available (UK Shipping £5.00) and enter any comments to assist with the delivery.

    Select your shipping method


  8. Now select the Payment Method available and tick the Terms and Conditions tick box, before clicking Continue. If you only see PayPal as the available payment option, don't worry, you don't need a PayPal account if you don't have one; you can simply pay using a debit/credit card through the PayPal system as a guest.

    Tick terms agreement field


  9. You'll now see a summary of your order, click the Confirm Order button. You'll now be taken over to PayPal to either login or make payment as a guest using a debit / credit card.

    Confirm order to go to payPal

    You'll notice the padlock secure paypal.com URL in the address bar of your browser.

    PayPal typical URL


  10. If you login to your existing PayPal account just follow the on-screen instructions to make payment.


  11. If paying as a PayPal guest, just click where it says Checkout as a guest and you'll see a form similar to this one. You can securely enter your card details here and check your billing address is full and complete.

    PayPal guest checkout example form


  12. You'll be given the option to create a PayPal account at this stage, this is optional.

    Paypal registration optional step


  13. Click the Pay Now button to process the payment.


  14. On successful payment you will be taken back to the 'https://www.kingstrains.co.uk' website and will see a success message on screen. You should also receive an email confirmation and a PayPal email confirmation for the payment you just made.


  15. Our team will follow up over the next few days with Order Status Update Emails, to tell you when your order has been processed and dispatched. So keep an eye out and check your spam folder just in-case any messages go astray.


We hope this How to buy guide has helped you. If your still having trouble do send us a message to order @ kingstrains.co.uk or give us a call (See contact page for current telephone number).


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